Privacy or cookies
Mercedes Art Space LLC (hereinafter referred to as “we,” “us,” or “our”) places great importance on the protection of our clients’ personal information and privacy. This Privacy Policy outlines how we collect, use, store, and protect personal information when clients visit our website, inquire about design services, submit project requirements, purchase design services, or otherwise communicate with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
- Information We Collect
To provide graphic design and related services, we may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and other contact details.
Order Information: Services requested, order numbers, purchase history, payment status, and transaction-related data.
Design Project Materials: Design requirements, text, images, brand assets, and project specifications submitted by the client.
Technical Information: IP address, browser type, device information, access timestamps, and website usage records.
Communication Data: Inquiries, feedback, and other information submitted by clients via email, website forms, or other communication channels.
We collect information only to the extent reasonably necessary to provide our services, process orders, and enhance the client experience.
- How We Use Information
The information we collect may be used for the following purposes:
Processing design service orders and payment requests.
Understanding client design requirements and providing corresponding services.
Communicating with clients regarding project progress, order status, and service-related matters.
Responding to client inquiries, comments, and post-service requests.
Improving website functionality, service quality, and user experience.
Preventing fraud, unauthorized transactions, and other security risks.
Fulfilling obligations required by applicable laws and regulations.
Without appropriate authorization, we will not use project materials submitted by clients for commercial purposes unrelated to the original scope of service.
- Payment Information and Third-Party Payment Services
To ensure the security of payment processing, we may use a third-party payment service provider, Stripe, to handle client payments.
Stripe is an independent third-party payment processor and is not a co-branded entity or business partner of Mercedes Art Space LLC.
Bank card details and other payment information submitted by clients during the payment process may be handled by Stripe in accordance with its own privacy policy and security standards. We do not proactively collect or store customers’ full bank card numbers or card security codes.
Stripe may conduct routine transaction risk assessments, identity verification, and monitoring for suspicious transactions to help ensure the security of the payment process.
Customers are not required to register for or log into a Stripe account to complete a payment using the payment methods supported by Stripe.
For details on how payment information is processed, please refer to Stripe’s official privacy policy.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze site traffic, and enhance the browsing experience.
Cookies may include:
Necessary Cookies: Essential for the proper operation of the website, the shopping process, and basic security functions.
Functional Cookies: Used to save user preferences and improve the user experience.
Analytics Cookies: Used to understand website usage and optimize website content.
Third-Party Cookies: May be set by third-party service providers—for example, cookies from Stripe related to payment services.
For non-essential cookies, we will obtain user consent before enabling them, as required by applicable law. Users may manage their preferences through the website’s cookie settings or their browser settings.
Third-party cookies and related technologies set by Stripe are governed by Stripe’s own privacy policy.
- Information Sharing and Disclosure
We do not sell, rent, or otherwise trade customers’ personal information for commercial purposes.
We may share limited information with third parties under the following necessary circumstances:
Payment Service Providers: Sharing information with Stripe as required to process payments and verify transactions.
Technical Service Providers: Sharing necessary information with providers of website hosting, maintenance, and security services.
Professional Service Providers: Sharing relevant information to the extent reasonably necessary for business operations or legal compliance.
Legal and Regulatory Authorities: Disclosing information when required by law, legal process, or as necessary to protect legal rights and interests.
We require our service providers to process personal information only within the scope of their authorization and to implement appropriate data protection measures.
- Information Storage and Security
Mercedes Art Space LLC employs reasonable technical and administrative measures to protect customers’ personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Such measures may include access control, data encryption, security monitoring, and periodic reviews. Personal information is retained only for the period reasonably necessary to fulfill the purposes for which it was collected and is processed in accordance with applicable laws. Once the necessary retention period has expired, such information will be deleted, anonymized, or otherwise handled in a legally compliant manner.
While we strive to protect customer information, please note that data transmission over the internet and electronic storage cannot be guaranteed to be absolutely secure.
- Customer Privacy Rights
Depending on applicable data protection laws, customers may have the following rights:
To request access to the personal information we hold about them.
To request the correction of inaccurate or incomplete information.
To request the deletion of personal information, subject to legal requirements.
To request the restriction of, or to object to, certain personal information processing activities.
To request, where applicable, the receipt of their personal information in a portable format.
To withdraw previously provided consent for the processing of their personal information.
To lodge a complaint regarding the processing of their personal information or to seek assistance from a relevant regulatory authority.
If you wish to exercise any of these rights, please contact us using the details provided at the end of this policy.
- Privacy of Minors
Our services are primarily intended for customers who have the legal capacity to enter into contracts. We do not knowingly or intentionally collect personal information from minors who are under the age stipulated by applicable law.
If we discover that personal information of a minor has been collected without appropriate authorization, we will take reasonable steps to address such information, to the extent permitted by applicable law.
- Links to External Websites
Our website may contain links to third-party websites or services. These third-party websites have their own privacy policies and data processing rules.
Mercedes Art Space LLC has no control over how third-party websites collect or use information. We advise customers to carefully review the privacy policies of any third-party websites they visit.
- Updates to the Privacy Policy
We may modify or update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable laws and regulations.
Any updated policy will be posted on this website, along with its effective date. We encourage customers to check this page periodically to stay informed about our latest privacy protection practices.
- Contact Us
If you have any questions regarding this Privacy Policy, how we process personal information, or our data protection measures, please feel free to contact us using the information below. Email:
[email protected]
[email protected]
Upon receiving your privacy-related request, we will review it as promptly as possible and provide a response within the timeframe stipulated by applicable law.
Mercedes Art Space LLC is committed to protecting client privacy and providing a secure, transparent, and reliable graphic design service experience.